Consumer Council for Water Independent Board members

Body: Consumer Council for Water (CCW)
Appointing Department: Department for Environment, Food & Rural Affairs
Sector: Environment, Food & Rural Affairs
Location: Birmingham
Number of Vacancies: 2
Remuneration: £7,812 per annum
Time Requirements: 2 days per month


An announcement has been made on the outcome of this appointment.

The Secretary of State for Environment, Food and Rural Affiars has appointed two new independent members to the Board of the Consumer Council for Water.

Robert Wilson and Alison Austin have been appointed for four years commencing on 1 July 2018. Board members provide non-executive leadership challenge and support to the executive through regular Board meetings, committees and groups.

All appointments are made on merit and political activity plays no part in the selection process. The appointments have been made in accordance with the Ministerial Governance Code on Public Appointments.

Date: 02/07/2018

View Announcement

Campaign Timeline

  • Competition Launched


  • Closed for Applications

    29/01/2018 at 12:00

  • Panel Sift


  • Final Interview Date


  • Announcement



Assessment Panel

Vacancy Description

The primary role of the Independent Board Member is to contribute to the good governance of the organisation by bringing wide experience and critical detachment to the work of the Board. The Independent Member will:

• provide constructive challenges across the Board’s business;
• ensure that all aspects of strategy and delivery of policy are scrutinised for effectiveness and efficiency;

• be involved in the monitoring of performance and progress of the organisation; and
• maintain a critical overview of the organisation’s financial controls and procedures for assessing and managing risk;

• assure the Board that Board members are not being unduly influenced by water companies;
• check that any apparent variations in approach in the CCWater regions are reasonable/justified.

Independent Board Members will contribute to the work of the Board by:

• being familiar with, and keeping up to date with, the work, policy and strategy of CCWater;
• participating in the business and decision making processes of the Board through active involvement in Board meetings, Committees, working and other groups;

• undertaking a representative /ambassadorial role with external stakeholders.

All Board Members, including Independent Board Members, are asked to take a lead role for the Board and to work closely with members of the Executive Team in relation to one or more area of CCWater’s strategic work or operational activities for water consumers in England and Wales. Examples of this include the 2019 Price Review (PR19), market reform, affordability & vulnerability, consumer complaints, consumer engagement and research, and environmental matters. The Essential Criteria section below includes the ‘additional expertise’ which CCWater is looking for from a successful candidate with a view to enhancing and complementing the Board’s existing strengths.

A more detailed role description for the position of Independent Member is available from the CCWater website at

The successful candidate must also uphold and be seen to uphold the 7 principles of public life (Annex B).

Person Specification

Successful candidates must be able to demonstrate all of the following essential criteria:

1. A clear passion for representing consumers and their interests, and for driving improvements in the service and value for money they experience;

2. Ability to challenge constructively in a board setting, be innovative and provide assurance across wide ranging strategic, governance, delivery and financial issues;

3. Ability to work with and engage a wide range of stakeholders, including citizens who are considered to be vulnerable and in doing so, be an ambassador for the Consumer Council for Water.

4. Proven expertise in at least one of the following areas:

• consumer experience, engagement, participation and segmentation;

• the operation and regulation of liberalised markets;

• retail sectors including fast moving consumer goods;

• other utility sectors including energy or telecommunication, either as a regulator, operator or consultant.

Successful candidates are expected to lead by example in respect of CCWater’s Aim, Strategic Priorities and Values, and to act as ambassadors for the organisation. See the CCWater website for further information

Additional Information

We positively welcome applicants from all walks of life. All public appointments are made on merit following a fair, open and transparent process as regulated by the Office of the Commissioner for Public Appointments.

How to Apply

All candidates are required to complete the following forms:

• Monitoring form 1 (Political Activity and Conflict of Interest Questionnaire)

• Monitoring form 2 ( Diversity Monitoring Questionnaire)

Your personal data will always be treated in confidence and when anonymised with data from other applicants will help compile the Annual Statistical Bulletin of the Commissioner for Public Appointments.

Candidates should submit their CV with education, professional qualifications and employment history and the names and contact details for two referees, together with their statement of suitability by email to – quoting reference APPT 13/17 by the closing date: 12 noon on 29 January 2018.

2_ Monitoring form 1
3_Monitoring form 2
4_Public Appointments Guidance notes
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