Body: Welsh Ambulance Services NHS Trust
Appointing Department: Welsh Government
Sector: Health and Social Care
Location: The Welsh Ambulance Service is the national service for Wales and the Trust has a policy of taking public meetings and engagement events out into the communities it serves. The successful candidate will therefore be required to travel widely and extensively to all parts of Wales, although a significant number of other meetings and Board related events will be held at their offices in Cwmbran. It may be necessary to stay overnight on some occasions.
Number of Vacancies: 1
Remuneration: The remuneration for the role of Chair of the Welsh Ambulance Services NHS Trust is a fixed sum of £43,326 per annum. You also will be entitled, on production of supporting receipts, to the re-imbursement of travel and subsistence expenses incurred whilst on Trust business. Expenses must be claimed within three months of them being incurred unless there are exceptional circumstances. Childcare and other dependent expenses may also be paid, on production of receipts, for additional costs incurred while undertaking work on behalf of the Trust.
Time Requirements: 15 Days per Month
Closing Date: 22/02/2019 16:00
Interviews: 11 March 2019


Assessment Panel

  • Dr Andrew Goodall Added 28/01/2019

    Panel Chair

    Director General and NHS Wales Chief Executive, Welsh Government • Departmental Official

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  • Helen Arthur Added 28/01/2019

    Director of Workforce and Organisational Development, Welsh Government • Departmental Official

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  • David Jenkins Added 28/01/2019

    a former Chair of Aneurin Bevan UHB as Senior Independent Panel Member • Senior Independent Panel Member

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  • Chris Turner Added 28/01/2019

    Chair of EASC as an Independent panel member. • Independent Member

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Vacancy Description

Function of body


The Welsh Ambulance Service was established as an NHS Trust in 1998, with NHS Direct Wales becoming an integral part of the Trust in April 2007.


Our services cover the whole of Wales – that’s about 8,000 square miles, serving a population of around 3 million spread across a diverse and challenging urban and rural landscape.


The Trust employs 3,240 staff throughout Wales (allied health professionals (including. paramedics), clinical services staff, nursing, administrative and clerical and other staff) and operates from over 80 ambulance stations, five Clinical Contact Centres, four office locations and five vehicle workshops. The Trust also has its own national training facility to ensure staff maintain high levels of performance and receive regular professional development.


The Trust’s services are focused in three main areas – unscheduled care, planned non-emergency transport and telephone and online advice:


  • Unscheduled care services (emergency and urgent care (EMS)) provide support to patients with illnesses that are immediately life-threatening through to minor injuries and the Trust is increasingly providing pathways to divert patients out of the hospital environment in order to treat people closer to home, where it is appropriate to do so.


  • Planned Non-Emergency Patient Transport Services (NEPTS) help thousands of patients each year to get to their hospital and medical appointments.


  • NHS Direct Wales (NHSDW) provides telephone and online advice to patients who feel unwell, helping to signpost patients to, or arrange, the most appropriate care for them.  The pathfinder 111 service, which was newly introduced in some parts of Wales in 2016 and is being rolled out across Wales incrementally, provides the basis for a more integrated model of future health care provision.


EMS and NHSDW services are commissioned by the Emergency Ambulance Services Committee (EASC) and the Chief Ambulance Services Commissioner (CASC) on behalf of the seven Local Health Boards in Wales. Ambulance commissioning in Wales is a collaborative process underpinned by a National Collaborative Quality and Delivery Framework.  Similar arrangements are currently being developed for NEPTS services. Further information on the role of EASC can be found on their website.


For EMS, the Quality and Delivery framework outlines an innovative “five step” ambulance care pathway (illustrated below) which focuses on the way in which patients flow through the care system from helping patients choose the right service (step 1) through to taking very ill patients to hospital (step 5).


Our strategic ambition is to ‘shift left’ on the five step pathway, using the skills of our clinicians and an increasing range of alternate pathways to treat people closer to their homes, avoiding, in appropriate circumstances, the necessity to transfer people to hospital.

The role of Board Chair focuses on four key areas:


  • Strategy – to lead to strategic development and decision-making.


  • Performance – to ensure that effective management arrangement and an effective team are in place at the top level of the organisation. To help clarify which decisions are reserved for the Board and then ensure that the rest are clearly delegated and to hold management to account for its performance in meeting agreed goals and objectives, through purposeful challenge and scrutiny and to monitor the reporting of performance.


  • Risk – to ensure that financial information is accurate and that financial controls and systems of risk management and assurance are robust and defensible.


  • Behaviour – to live up to the highest ethical standards of integrity and probity and comply fully with the Code of Conduct. Board members should demonstrate through their behaviour that they are focusing on their responsibilities to citizens, the organisations and its stakeholders.

Role of the Chair

The Chair will be accountable to the Cabinet Secretary for Health and Social Services for the performance of the Board and its effective governance, upholding the values of the NHS, and promoting the confidence of the public and partners throughout Wales.

The Chair of the Welsh Ambulance Service NHS Trust will:

• Develop a Strategic Vision for the Ambulance Service of the future, identifying and realising the inherent potential and skills within the organisation to develop an innovative and world leading ambulance service;

• Work effectively with the commissioners’ of Ambulance Services specifically the Emergency Ambulance Services Committee (EASC), the Chair of EASC and the Chief Ambulance Services Commissioner (CASC) to develop emergency ambulance as clinical service embedded in the unscheduled care system.

• Provide strong, effective and visible leadership across the breadth of the Trust’s responsibilities, internally through the Board and externally through his/her connections with a wide range of stakeholders and partners at community, local authority, Local Health Board and national levels;

• Ensure the Board delivers effectively together the strategic and operational aims of the Trust through delivery of strategic aims, policy and governance;

• Be responsible for maintaining the highest quality of public health standards and practices, and improving quality and safety of healthcare;

• Be accountable for the performance of the Trust at community, local authority, Trust and national levels through the agreement of a three year integrated medium term plan (IMTP) and an annual delivery plan and the annual evaluation of achievements against the plan in public by the Cabinet Secretary for Health and Social Services;

• Hold the Chief Executive to account across the breadth of his/her responsibilities;

• Work effectively with partners, in particular with other Local Health Boards, Local Authorities, the Third Sector and Social Partners, and also with primary care contractors, to ensure the planning and delivery of safe, effective services;

• Provide the assurance and governance for the proper stewardship of public money and other resources for which the Board is accountable;

• Provide the assurance for ensuring that the Trust is governed effectively within the framework and standards set for the NHS in Wales;

• Undertake an external ambassador role, delivering in the public spotlight and instilling public confidence.

  • Welsh language skills

The Welsh Government acknowledges the importance of developing and growing bilingual capabilities in public appointments in Wales, and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh.  The following list of language requirements represents an objective assessment by the recruiting body of the Welsh language skills required to undertake the duties of this particular post.

Person Specification

The Chair will demonstrate the following qualities:

Knowledge and Experience


  • Ability to develop the strategic vision for the future;
  • Ability to provide systems leadership and to work with Health Boards, Welsh Government, community groups, patients and other stakeholders to develop and drive forward that strategic vision;
  • Ability to hold the executives to account for performance whilst maintaining a constructive relationship;
  • A broad understanding of governance issues and how governance applies to the corporate, clinical and information management.


  • An understanding of health issues and priorities in Welsh Ambulance Services NHS Trust and the ability to understand the role and work of the Board;
  • Ability to provide a knowledgeable, impartial and balanced perspective on a range of sensitive and complex issues;

Personal Attributes and Skills


  • Ability to lead and inspire staff, to look ahead and identify key issues for the Board;
  • Drive and determination, with the ability to instil vision and develop defined strategies to pursue long and short-term goals;
  • Ability to facilitate, understanding of complex issues while demonstrating respect for the views of others;
  • Ability to ensure a board works together effectively through their active involvement in a robust and transparent decision making process;
  • Ability to motivate and develop the board to define roles and responsibilities to ensure ownership and accountability;
  • Ability to demonstrate inclusive leadership in terms of board diversity.
  • A clear understanding and commitment to equality.


  • Strong interpersonal skills with personal impact and credibility to be an effective advocate and ambassador with strong influencing and negotiating skills;
  • Excellent communication skills, with the ability to be clear and succinct, and to be able to engage with people at all levels;
  • Sound judgement, sensitivity and political awareness;
  • Capacity to be independent and resilient.

Additional Information

The following two documents should be uploaded to the “Reasons for applying” section of the online application form.

Personal Statement

Your personal statement is your opportunity to demonstrate how you meet each of the criteria as set out in the questions below. How you choose to present this information is up to you. However, you should aim to provide detailed examples that demonstrate how your knowledge and experience matches each of the criteria, and which describe what your role was in achieving a specific result. It will also benefit the selection panel if you can be clear which particular evidence you provide relates to which criteria. Providing separate paragraphs in relation to each criterion is common practice.

Question 1 – Please provide an example, with outcomes, of a situation where you have provided forward thinking, strategic leadership in the development of a successful private, public or third sector organisation.

Question 2 – Please provide an example, with outcomes, of a situation where you have built highly effective relationships in order to build and maintain the confidence of a range of partners and stakeholders.

Question 3 – Please provide an example, with outcomes, of a time when you have ensured that a Board worked effectively through the collective involvement of its members in a robust and transparent decision making process.

Question 4 – Please explain the methods you have used previously in a Board leadership situation to ensure ownership and accountability of corporate objectives.

Question 5 – Please provide an example, with outcomes, of a time when you used your communication skills clearly and succinctly in engaging people at all levels.

Question 6 – Please describe a situation when you have been required to allocate scarce resources to ensure the delivery of service priorities within a robust corporate governance framework.

Curriculum Vitae

Please ensure that your CV includes brief details of your current or most recent post and the dates you occupied this role. Please identify any past or present Ministerial appointments.

How to Apply

To apply for this role, click on the ‘Apply’ button on the Welsh Government on-line recruitment system. The first time you apply for a post, you will need to complete a registration form for the Welsh Government’s online application system.  You will only need to register once, and you will be able to keep yourself updated on the progress of your application, and any other applications you make, via your registered account.

Once you’ve registered, you’ll be able to access the application form.  To apply you will need to submit two supporting documents. The first, a document outlining how your knowledge, skills and experiences meet the criteria for the role as outlined in the information for candidates.  This document should be no more than 2 sides of A4.  Your application may be rejected if you exceed this limit.  The second document is a full, up to date CV.  The two documents should be uploaded to the ‘Reasons for applying’ section of the online application form.

In your application, you will also be asked to provide details of any activities which have helped you to develop skills that would be useful in a public appointment role, and list the organisations for which you undertook these activities.  We also need to know about any political activity that you’ve undertaken over the last 5 years.

It is recommended that you register for an account and access the application form as soon as possible so that you see how the application form is structured, before starting to prepare your evidence.  You don’t have to complete the application form all in one go.  You can save your responses, and log in and out as required, until you’re ready to submit – just follow the guidance in the application form.

If you’d like to apply for this opportunity in Welsh, please use the ‘Newid Iaith / Change Language’ link at the top of this page, to take you to the Welsh version of this advert, from which you can apply in Welsh.

If you need any further assistance in applying for this role, please contact the Welsh Government’s Public Appointments Unit on 03000 256332 or

Chair - WAST - Information Pack for Applicants (W)
Chair - WAST - Information Pack for Applicants (E)
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