Chair, Deputy Chair and Six Non-Executive Members - Citizen Voice Body for Health and Social Care

Body: Welsh Government
Appointing Department: Welsh Government
Sectors: Health and Social Care, Social Care
Location: The location of the CVB is still to be agreed. The post holders may be required to travel to locations across Wales to attend meetings and perform other duties associated with the roles. Where effective some meetings will be held via digital platforms.
Skills required: Accountancy, Change Management, Communication / Media / Marketing, Transformation
Number of Vacancies: 8
Remuneration:  Chair - £256 per day/£15,400 per annum, paid monthly or quarterly in arrears as agreed.  Deputy Chair - £226 per day/£13,600 per annum, paid monthly or quarterly in arrears as agreed.  Non-Executive Member - £198 per day/£9,504 per annum, paid monthly or quarterly in arears as agreed.
Time Requirements: Chair – Five (5) days per month. Deputy Chair - Five (5) days per month. Non-Executive Member – Four (4) days per month. However, this will be subject to organisational demands and may be higher than the minimum requirement.

Campaign Timeline

  • Competition Launched


  • Closed for Applications

    01/02/2022 at 16:00

  • Panel Sift


  • Final Interview Date


  • Announcement


Vacancy Description

This is a unique and exciting opportunity to be part an organisation which will make a difference to the people of Wales. The establishment of the CVB will strengthen governance and accountability, represent the interests of the public and operate across
health and social care.

Role and responsibilities

The role of the Chair, Deputy Chair and Non-Executive Members as a member of the
Board is to:

– provide effective leadership; defining and developing strategic direction and setting challenging objectives;

– promote high standards of public finance, upholding the principles of regularity, propriety and value for money;

– lead and promote a culture for the organisations which is based on positive values and behaviours;

– ensure the CVB’s activities are conducted efficiently and effectively within a strong governance and accountability framework and in a manner consistent with the “five ways of working” (as set out in The Well-being of Future Generations (Wales) Act
2015); and

– monitor performance to ensure the CVB fully meets its aims, objectives and performance targets.

To do this the Board and its members must:

–  ensure effective arrangements are in place to provide assurance on risk management, governance and internal control;

–  establish an Audit Committee chaired by a Non-Executive Member (but ot the Chair) to provide it with independent advice; and

– assure itself of the effectiveness of the internal control and risk management systems.

The personal responsibility of the Chief Executive, as Accounting Officer, to ensure regularity, propriety and value for money in no way detracts from that of members of the Board, who each have a duty to act in a way which promotes high standards of
public finance and for ensuring that the CVB’s activities are conducted in an efficient and effective manner. They must not give the Chief Executive instructions which conflict with the responsibilities of the Chief Executive as the CVB’s Accounting

In particular the Board is responsible for:

– establishing and taking forward the strategic aims and objectives of the CVB consistent with its overall purpose, the Well-being goals and within the policy and resources framework determined by the Welsh Ministers;

– ensuring the Welsh Ministers are kept fully informed of any changes likely to impact on the strategic direction of the CVB, or on the attainability of its targets, and of steps needed to deal with such changes;

– ensuring compliance with any statutory or administrative requirements in respect of the use of public funds; the CVB operates within the limits of its statutory authority and any delegated authority agreed with the sponsor department, and in accordance
with any other conditions relating to the use of public funds; and, in reaching decisions, it takes into account guidance issued by the Welsh Government;

– ensuring it receives, and reviews regularly, financial information concerning the management of the CVB; it is informed in a timely manner about any concerns as to the activities of the CVB; and, where applicable, it provides positive assurance to the
Minister via the sponsor team appropriate remedial action has been taken to address any such concerns;

– demonstrating high standards of corporate governance at all times, including by using the audit committee to help the Board to address key financial and other risks; and

– appointing, with the prior approval of the Welsh Ministers, a Chief Executive.

The Board may, to the extent permitted by the Health and Care (Quality and Engagement) (Wales) Act 2020, delegate to staff responsibility for the administration of day-to-day management issues but it remains ultimately responsible and
accountable for all those matters. The CVB must maintain a list of matters which are reserved for decision by its Board as well as a scheme of delegation approved by the Board.

The Chair is accountable to the Welsh Ministers. Communications between the CVB Board and the Ministers shall, in the normal course of business, be conducted through the Chair. The Chair is responsible for ensuring the Board’s policies and actions support the Minister’s wider strategic policies, whilst also ensuring the CVB remains independent, and has an unfettered ability to comment and raise concerns based on evidence drawn from activities.

The Chair will also: 

–  ensure Board Members are kept informed of all such communications;

– demonstrate a strong, visible passion and commitment to role of the CVB and its strategy;

– ensure the CVBs affairs are conducted with probity; and

– where appropriate, policies and actions are communicated and disseminated throughout the CVB.

The Chair has a particular leadership responsibility for: 

– formulating the Board’s strategies;

– ensuring the Board, in reaching decisions, takes proper account of statutory and financial management requirements and all relevant guidance including guidance provided by the Welsh Ministers;

–  promoting the economic, efficient and effective use of staff and other resources;

–  promoting a culture within the organisation based on positive values and behaviours;

–  ensuring high standards of regularity and propriety; and

– representing the views of the Board to the public.

The Chair must also:

– ensure all Board Members are briefed fully on the terms of their appointment and on their duties, rights and responsibilities;

– ensure they, together with other Board Members, receive appropriate training, including on the financial management and reporting requirements of public sector bodies, and on the differences which might exist between private and public sector practice;

– ensure the Board has a balance of skills appropriate to directing the CVB’s business, and advise the Minister, in instances where appointments are to be made by them, on the needs of the CVB when Board vacancies arise;

– assess the performance of individual Board members in accordance with the arrangements agreed with the sponsor team; and

– ensure a Code of Conduct for Board Members is in place consistent with the Welsh Government Model Code.

The Deputy Chair will, in addition to the responsibilities of Non-Executive Members of the Board:

–  provide strong, effective and visible leadership as agreed with the Chair, internally through the Board and its committees and externally through connections with a wide range of stakeholders and partners within the wider community;

–  deputise for the Chair and lead the Board in the Chair’s absence, performing additional functions as agreed with the Chair.

In undertaking their duties and responsibilities all Board Members shall:

–  comply at all times with the CVB’s Code of Conduct for Board Members, and with the rules relating to the use of public funds and conflicts of interest;

–  demonstrate their commitment to understanding and promoting, equality, diversity and inclusion;

– demonstrate their appreciation of bilingualism and culture, and a commitment to mainstreaming the Welsh language;

–  not misuse information gained in the course of their public service for personal gain or political profit, nor seek to use the opportunity of public service to promote their private interests or those of persons or organisations with whom they have a

– comply with the CVB’s rules on the acceptance of gifts and hospitality, and of business appointments; and

– act always in good faith and in the best interests of the CVB.

Person Specification

To be considered for the role of Chair, Deputy Chair of Non-Executive Member you
must be able to demonstrate the following qualities and experience:

Essential Criteria

It is necessary to ensure the Board has the right experience and skills to ensure the success of the CVB. The Board collectively should possess the following range of
experience. You may demonstrate experience in one or more areas:

  • working in an environment where the views of the public/service users are demonstrably obtained and acted upon;
  • provision of advocacy services;
  • strategic leadership;
  • change management/ service improvement;
  • workforce/ organisational development;
  •  partnership working;
  • regulatory/ legal;
  • business/ governance/ internal control;
  • finance/ accounting;
  • health;
  •  social care;
  •  communications/a marketing.

The Chair will have the following knowledge and experience:

  • experience of operating at a senior strategic leadership level with knowledge and understanding of what is needed to advocate for and represent people
    and communities locally, regionally and nationally;
  • a passion for, and commitment to, listening to and understanding the priorities
    of the Citizen with regard to health and social care;
  •  ability to instil vision, and lead the development of the CVB in pursuit of
    achieving long and short-term goals;
  • ability to understand complex issues while demonstrating respect for the views
    of others;
  • an excellent understanding of governance with an ability to ensure a Board
    works together effectively through its active involvement in a robust and
    transparent decision-making process;
  • ability to motivate and develop the Board to define roles and responsibilities to
    ensure ownership and accountability;
  • a clear commitment to understanding and promoting equality, diversity and
    inclusion; and
  • ability to show an appreciation of bilingualism and culture, and a commitment
    to promoting and mainstreaming of the Welsh language.

Desirable Criteria: · The ability to speak Welsh.

Personal Attributes will include:

  • strong interpersonal and influencing skills, and ability to act as an effective
    advocate and ambassador;
  •  sound judgement, sensitivity and political awareness; and
  • capacity to be independent and resilient

Desirable criteria – Ability to speak Welsh.

The Non-Executive Members will have the following knowledge and experience:

  • an understanding of the issues and priorities likely to be important to the CVB, and the ability to understand the role and work of the Board;
  • an ability to hold the Chief Executive to account for performance whilst maintaining a constructive relationship;
  • an ability to think strategically and to exercise sound judgement on a range of sensitive and complex issues;
  • an ability to analyse and interpret detailed information;
  • an understanding of how diverse groups bring their lived experiences to the work of the organisation as transferable skills and experience.

Desirable criteria – An ability to speak Welsh is desirable for 4 posts and essential for 2.

In addition the Deputy Chair will have experience of a leadership role within the private, public or third sectors, with the ability to look ahead and provide strategic leadership

Personal Attributes will include:

  •  a clear commitment to understanding and promoting equality, diversity and inclusion;
  •  good communication skills and the ability to engage with the public, employees, employee representatives and stakeholders to help shape, develop and improve services; and
  •  ability to show an appreciation of bilingualism and culture, and a commitment to promoting and mainstreaming of the Welsh language.

In addition the Deputy Chair will have:

  • an ability to be an effective advocate and ambassador, instilling vision, together with the ability to influence others;
  • ability to facilitate understanding of complex issues while demonstrating respect for the views of others; sound judgement, sensitivity and political awareness; and
  • a strong understanding of engagement and advocacy services.

Additional Information

The Welsh Government will host two information sessions providing an introduction to the Citizen Voice Body and the roles, responsibilities and qualities of its Board members.  There will be an opportunity for questions regarding the new body or making an application.

The sessions will take place, via MS Teams, on Thursday 13 January (1 – 2pm) and Monday 17 January (2 – 3pm).  If you would like to attend, please register your interest at, confirming your preferred date.

Citizens Voice Information pack cym
Citizens Voice Candidate Information pack Chair Deputy Chair and 6 x Non-Executive Members CVB FINAL 040122 (1)
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