Non-Executive Director of NHS Resolution (formerly the NHS Litigation Authority)

Body: NHS Resolution
Appointing Department: Department of Health and Social Care
Sector: Health and Social Care
Location: London
Number of Vacancies: 2
Remuneration: £7,883
Time Requirements: 2-3 days month


An announcement has been made on the outcome of this appointment.

Nigel Trout has been appointed as a Non-Executive Director of NHS Resolution for three years from 1 July 2018.

The appointment will involve a time commitment of 2 to 3 days per month. Remuneration for the role will be at a rate of £7,883 per annum.

This appointment is made in accordance with the Cabinet Office Code of Governance for Public Appointments. The regulation of public appointments against the requirements of this Code is carried out by the Commissioner for Public Appointments.

The appointment is made on merit and political activity played no part in the decision process. However, in accordance with the Code, there is a requirement for appointees’ political activity (if any declared) to be made public. Nigel has not declared any political activity.

View Announcement

Campaign Timeline

  • Competition Launched


  • Closed for Applications


  • Panel Sift


  • Final Interview Date


  • Announcement

    06/07/2018 at 12:00

  • TBC


Assessment Panel

Vacancy Description



Ministers are seeking to make 2 NED appointments to the board of NHS Resolution. One NED will bring commercial expertise, and the other will bring primary care expertise.


Role and Responsibilities of the a NED


As a NED of NHS Resolution you will be responsible for the good governance of the organisation, including the expenditure of considerable sums of public money. You will ensure that NHS Resolution promotes the values of the NHS and places a high priority upon helping the NHS improve the safety of patients. You will play a key role in ensuring that the organisation meets the needs of member organisations (NHS Trusts, commissioners and other service providers, including in the next 12-18 months, primary care services) and is focused upon providing excellent services and good value for money. You will provide appropriate challenge, scrutiny and support at Board level ensuring that the organisation learns from things which go wrong in the NHS and shares that learning, to improve the safety and standard of care.


Key responsibilities



    • Develop and promote the strategic focus of NHS Resolution through constructive debate and challenge at Board level
    • Support the maintenance and development of effective relationships with external stakeholders, including member organisations and partner bodies in the health and social care system. Where appropriate, to act as a good ambassador for the organisation
    • Help to strengthen the reputation of NHS Resolution through ensuring that it provides timely and relevant expertise to the NHS



  • Ensure the Board acts in the best interests of the public and other stakeholders and is fully accountable for the services provided and the expenditure of public funds
  • Set ambitious targets for all aspects of NHS Resolution’s work to ensure that it delivers high quality services, decision making and advice to its customers and other key stakeholders
  • Scrutinise the performance of senior NHSR staff and Executive members of the Board to ensure that financial and other performance targets are met and that the organisation delivers on its Strategy and the objectives of the Business Plan and Framework Agreement



  • Ensure that NHS Resolution has appropriate policies to promote the interests and training of its staff, so that they can provide an excellent service to customers


Person Specification

Qualities required for the role of NED of the NHS Resolution


To be considered, you must be able to demonstrate that you have the qualities, skills and experience to meet all the essential criteria for appointment.


Essential Criteria


  • An ability to analyse complex and sometimes conflicting data and to draw balanced conclusions from information presented to you
  • Excellent communication skills and the ability to gain the confidence of senior stakeholders
  • First class team-working skills, with an ability to work in a corporate manner on the board of national public body

In addition:


For the NED who will bring commercial expertise:


  • Strong commercial skills, to provide effective advice in areas such as strategic business development, customer relations and managing change


For the NED who will bring primary care expertise:


  • An in-depth understanding of primary care, to provide effective advice on the strategic and operational management of primary care services, and other areas such as improving practitioner performance and promoting and managing change

Additional Information


Body Role and Responsibilities


In April 2017, the NHS Litigation Authority (NHS LA) brought together its three main functions under the umbrella of a new name, NHS Resolution, and launched a five-year strategy Delivering fair resolution and learning from harm’ Its three main functions are:


  • Managing claims for compensation on behalf of the NHS in England
  • Dealing with concerns about the performance of individual doctors, dentists and pharmacists, and
  • Resolving appeals and disputes between primary care contractors and NHS England


NHS Resolution’s new strategy expands its historic remit of claims management and gives it an enhanced purpose to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care. Through its new strategy, NHS Resolution will:


  • Improve the experience for patients, families and healthcare staff, with support for candour and the learning which goes hand in hand with a claim for compensation
  • Resolve concerns and disputes fairly and effectively to deliver resolution in its broadest sense, which is about more than just money
  • Provide analysis and expert knowledge to the healthcare and civil justice systems, to drive improvement
  • Expand its role of sharing learning through the development of interventions, in partnership with others, to improve patient safety, prevent future harm and save money


The rising cost of clinical negligence in the NHS was the subject of scrutiny in 2017 by the National Audit Office and the Public Accounts Committee, and NHS Resolution is working with the Department of Health and Social Care, the Ministry of Justice and others, to address the recommendations arising from those reviews. This work is aligned with NHS Resolution’s strategy to support the NHS to manage concerns transparently at an early stage and to investigate the cause of claims in order to drive improvement.


NHS Resolution will also be focused in 2018-19 on working with the Department of Health and Social Care and others, to design an efficient and effective scheme that meets the needs of general practice. This follows the announcement by the Secretary of State for Health in October 2017 of a new state-backed GP indemnity scheme and the Department’s decision to appoint NHS Resolution as the scheme administrator on his behalf.


In 2018-19, NHS Resolution will administer spend across its indemnity schemes of over £2 billion. It employs approximately 300 staff. Further information about NHS Resolution, its five year Strategy and its Business Plan for 2017-18 can be obtained from its website

How to Apply

Thank you for your interest in the appointment of NED to NHS Resolution.


To make an application please email your CV, a supporting letter and completed monitoring forms to: – please quote ref: SP17-14 in the subject field.


If you are unable to apply by email you may send your application by post to:


Kully Kanda Department of Health, Room 1N09, Quarry House, Quarry Hill, Leeds, LS2 7UE


Applications must be received by midday on 15th February 2018.


In making an application please note the following:


Supporting letter


The supporting letter is your opportunity to demonstrate how you meet each of the criteria set out in the person specification. It will benefit the Advisory Assessment Panel if you can be clear which particular evidence you provide relates to which criteria. Providing separate paragraphs in relation to each criterion is common practice. Please write all acronyms in full first.


Please ensure your full name, the role to which you are applying and the corresponding reference number for the post are clearly noted at the top of your letter.

Please limit your letter to two pages, and type or write clearly in black ink.


Conflicts of interest


If you have any business or personal interests that might be relevant to the work of NHS Resolution, and which could lead to a real or perceived conflict of interest if you were to be appointed, please provide details in your Supporting letter.


If appointed, you will also be required to declare these interests on appointment and they will be entered into a register which is available to the public.


Standards in public life and ensuring public confidence


Given the nature of public appointments, it is important that those appointed as members of public bodies maintain the confidence of the public and Government. If there are any issues in your personal or professional history that could, if you were appointed, be misconstrued, cause embarrassment to Ministers or NHS Resolution or cause public confidence in the appointment to be jeopardised, it is important that you bring them to the attention of the Assessment Panel and provide details of the issue/s in your Supporting letter. In considering whether you wish to declare any issues, you should also reflect on any public statements you have made, including through social media.


The panel may explore any issues you declare with you before they make a recommendation on the appointment.


Failure to disclose such information could result in an appointment being terminated, as those who hold public appointments are expected to demonstrate the highest standards of corporate and personal conduct, and are required to subscribe to the Code of Conduct for Board Members of Public Bodies, as part of agreeing to the terms and conditions of appointment. You can access this document at:


There are also circumstances in which individuals may not be considered for appointment, due to them not meeting certain eligibility criteria for appointment. For further information, please refer to Section 2.3: Disqualification from Appointment.




Please ensure your CV includes:

  • your full name, title, home address, personal contact telephone numbers (land line and mobile) and personal email address
  • similar contact details for two referees who will support your application. One referee should be the person to whom you are/were accountable in your current/most recent appointment or position of employment. Please indicate the relationship of each referee to you. References will be requested for short-listed candidates prior to interview
  •  brief details of your current or most recent post and the dates you occupied this role. Please identify any past or present Ministerial appointments



Monitoring form


Please complete the monitoring form. Diversity monitoring information will not be seen by the Advisory Assessment Panel assessing your application.


If you are appointed to this role, please note that any political activity you declare will be published in accordance with the Governance Code on Public Appointments.


Guaranteed Interview Scheme


The Department of Health and Social Care operates a Guaranteed Interview Scheme (GIS) for disabled people. The Equality Act 2010 defines a person as disabled if they have a physical or mental impairment and the impairment has a substantial and long term adverse effect on their ability to carry out normal day to day activities. Under the GIS a disabled candidate will be selected for interview if they meet the essential criteria for the post.


If you wish to apply under the GIS please complete the GIS form and return it with your application.


All applications will be acknowledged by email after the closing date.




For further information regarding the selection process, please contact:


Kully Kanda

Appointments Team

Tel: 0113 2546769



For further information regarding the role of the NHS Resolution and the role of NED please contact:


Ian Dilks

Tel: 020 7811 2705



Please quote reference SP17-04 on all correspondence.


If you choose to apply, we would like to thank you in advance for your time and effort in making an application.

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FINAL - NHS Resolution Info Pack
GIS Form
Monitoring Form (PA)
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