Non-Executive Director of the Care Quality Commission (VAC-1687)

Body: Care Quality Commission (CQC)
Appointing Department: Department of Health and Social Care
Sector: Health and Social Care
Location: London - Various
Number of Vacancies: 5
Remuneration: The NEDs are remunerated at the standard rate of £7,883 per annum.
Time Requirements: 2-3 days per month


An announcement has been made on the outcome of this appointment.

Mark Chambers and Stephen Marston have been appointed as Non-Executive Directors of the Care Quality Commission for 3, and 2 years, respectively, from 4 January 2021.
Sally Cheshire CBE has been appointed as Non-Executive Director and Chair of the Audit and Corporate Governance Committee for 4 years from 4 January 2021.
Belinda Black has been appointed as a Non-Executive Director for 3 years from 1 May 2021, once she retires from her Chief Executive role at Sheffcare.
The appointments will involve a time commitment of 2 to 3 days per month. Remuneration for the Non-Executive Director roles will be at a rate of £7,883 per annum, with the Audit role receiving a total of £13,137 per annum.
These appointments are made in accordance with the Cabinet Office Code of Governance for Public Appointments. The regulation of public appointments against the requirements of this Code is carried out by the Commissioner for Public Appointments.
The appointments are made on merit and political activity played no part in the decision process. However, in accordance with the Code, there is a requirement for appointees’ political activity (if any declared) to be made public. All appointees have not declared any political activity.

Date: 07/01/2021

View Announcement

Campaign Timeline

  • Competition Launched


  • Closed for Applications

    23/06/2020 at midday

  • Panel Sift

    TBC mid July

  • Final Interview Date


  • Announcement

    07/01/2021 at 14:00


Assessment Panel

Vacancy Description

Ministers are seeking to make 5 appointments to the board of the Care Quality Commission (CQC).

Role and Responsibilities of a Non-Executive Director

As a Non-Executive Director of the CQC Board, you will be responsible for helping to ensure the CQC is a successful organisation – in terms of its effectiveness as a regulator, making sure that health and social care services provide safe, high-quality care, and as an employer. Non-Executive Directors play a key role in ensuring continuous organisational improvement, high performance management, excellent customer focus and service delivery, scrutiny, challenge, fairness, accountability, and effective corporate governance.

Non-Executive Directors will specifically:

  • provide an independent view and creative contribution at board meetings and sub committees, including ensuring the long-term strategic focus, effectiveness and reputation of the CQC through purposeful and constructive scrutiny and challenge
  • monitor and challenge the performance of the CQC’s executive management, in meeting the strategic vision, organisational priorities and business plan objectives including monitoring of organisational performance, service delivery, quality and reputation. Provide assurance regarding the CQC governance, including in relation to periodic reviews of the organisation
  • support the Chair and the executive team to ensure the CQC fully embraces and embeds an excellent customer service ethos and delivers accordingly in order to enhance and develop its credibility and reputation
  • uphold the values of the CQC to deliver excellence, and demonstrating care, integrity and teamwork into all aspects of its work, and ensure that the organisation promotes equality and diversity for all providers, people who use services, people who work for CQC and other stakeholders

Person Specification

The Department of Health and Social Care values and promotes diversity and encourages applications from people of all backgrounds.

Boards also benefit from fresh perspectives, and we are always keen to encourage candidates with private and voluntary sector experience to consider applying for our roles.

To be considered, you must be able to demonstrate that you have the qualities, skills and experience to meet all the essential criteria for appointment.

Essential Criteria

To be considered, you must be able to demonstrate that you have the qualities, skills and experience to meet all the essential criteria for appointment.

  • a career record of achievement, with an ability to operate effectively on the board of a high-profile national organisation
  • an ability to focus on innovation, culture change, and care quality and how the CQC by regulation and inspection can encourage providers to even greater focus on improving their record
  • an ability to guide the CQC’s strategic direction, and use sound judgement, based on the ability to consider and challenge complex issues from an impartial and balanced viewpoint
  • an understanding of corporate governance and a commitment to the principles of public service, with the highest standards of personal propriety in relation to governance, accountability, risk and financial management
  • good communication skills, with the ability to work as part of a team, with a positive and constructive style, challenging management recommendations where necessary.

In addition, candidates should bring skills and experience in one or more of the following areas:

innovation, culture change, and care quality:

  • direct experience in innovation, culture change and care quality to guide the organisation as it implements its priorities, as outlined in the CQC’s 2016-21 strategy, Shaping the Future

mental health services:

  • direct experience in the front-line provision of mental health services, knowledge of the Mental Health Act, an understanding of the issues and challenges within this sector and the ability to articulate those in a board setting

adult social care:

  • experience and understanding of the adult social care environment, with an awareness of the issues that can affect both service provision and patient experience within this sector, and the ability to articulate those issues in a board setting


  • a track record of success in a significant senior financial role in either the private or public sector, with experience of assurance, risk management and work on audit committees.

Please note: of the 5 NEDs to be appointed, at least one must have Mental Health Act experience, as this is a statutory requirement for the CQC board, and one must have the necessary finance experience as they would chair the CQC’s Audit and Corporate Governance Committee.

Additional Information

Care Quality Commission role and responsibilities

The Care Quality Commission (CQC) is the independent regulator of health and adult social care providers in England and has a key responsibility in the overall assurance of safety and quality of health and adult social care services. According to the Health and Social Care Act 2008, all providers of regulated activities, including NHS and independent providers, must register with CQC and follow a set of fundamental standards of safety and quality below which care should never fall.

Following the Francis Inquiry reports into failings in care in Mid-Staffordshire NHS Trust, CQC overhauled the way it regulates providers and has published a five-year strategy for the period to 2021. CQC’s inspection programme is led by the Chief Inspectors of Hospitals, Adult Social Care, and General Practice. Its inspections ask five questions of every service and provider: are they safe, effective, caring, well led and responsive to people’s needs.  The inspections result in a provider being rated on a four-point scale running from outstanding, good, to requires improvement and inadequate, for each of the five domains that it inspects.

The CQC is responsible for developing and consulting on its methodology for assessment and publishes guidance for providers. CQC also has responsibilities in checking that patients’ basic human rights are maintained while they are being cared for or treated under the Mental Health Act; for Healthwatch England, a statutory committee of the CQC; and for the National Guardian for the NHS.

CQC registers around 50,000 organisations providing regulated activities.  CQC has around 3,000 staff (FTE) located across England

CQC as an organisation is currently undergoing a substantial transformation programme and has made major progress towards becoming an excellent regulator.

The Board of the Care Quality Commission


The CQC is led by a Board comprising non-executive members and executives, including the four chief inspectors.  The organisation has a broad range of responsibilities spanning interests in health and adult social care both in the public and private sectors. Therefore, the board reflects a range of skills and experience.


The Board provides leadership and governance for the organisation.  Its key duties are to:

  • provide strategic direction and set operational objectives in line with national policy and legislative guidelines;
  • set and maintain the values for the organisation and ensure that its obligations to all stakeholders, including people who use services and the Secretary of State, are understood and met;
  • monitor the achievement of objectives through a framework of effective financial and quality management to ensure effectiveness and value for money;
  • collectively promote the effectiveness and success of the CQC; and
  • promote and contribute to best practice and knowledge transfer across the sectors it oversees.


All Board members are expected to:

  • act as an ambassador for the CQC;
  • contribute to the development of strategy;
  • agree the objectives, and corporate plans of the organisation;
  • monitor and review performance;
  • ensure that financial controls and systems of risk management are robust and effective;
  • ensure compliance with the requirements of internal standards, external agencies, and legislation; and
  • serve on Board sub-committees as required.

How to Apply

To make an application please email your CV, a supporting letter and completed monitoring forms to: – please quote VAC-1687 in the subject field.

If you are unable to apply by email please call 0113 2545335.

Applications must be received by midday on 23 June 2020.

In making an application please note the following:

Supporting letter

The supporting letter is your opportunity to demonstrate how you meet each of the criteria set out in the person specification. It will benefit the Advisory Assessment Panel if you can be clear which specific evidence you provide relates to which criteria. Providing separate paragraphs in relation to each criterion is common practice. Please write all acronyms in full first.

Please ensure your full name, the role to which you are applying and the corresponding reference number for the post are clearly noted at the top of your letter.

Please limit your letter to two pages, and type or write clearly in black ink.

Conflicts of interest

If you have any business or personal interests that might be relevant to the work of CQC, and which could lead to a real or perceived conflict of interest if you were to be appointed, please provide details in your Supporting letter.

If appointed, you will also be required to declare these interests on appointment and they will be entered on a register which is available to the public.

Standards in public life and ensuring public confidence

Given the nature of public appointments, it is important that those appointed as members of public bodies maintain the confidence of the public and Government. If there are any issues in your personal or professional history (including any convictions or bankruptcy) that could, if you were appointed, be misconstrued, cause embarrassment to Ministers or CQC or cause public confidence in the appointment to be jeopardised, it is important that you bring them to the attention of the Assessment Panel and provide details of the issue/s in your Supporting letter. In considering whether you wish to declare any issues, you should also reflect on any public statements you have made, including through social media and blogs. Due Diligence may be carried out on any publicly available information and shared with the Advisory Assessment Panel.

The panel may explore any issues you declare with you before they make a recommendation on the appointment.

Failure to disclose such information could result in an appointment being terminated, as those who hold public appointments are expected to demonstrate the highest standards of corporate and personal conduct and are required to subscribe to the Code of Conduct for Board Members of Public Bodies, as part of agreeing to the terms and conditions of appointment. You can access this document at:

There are also circumstances in which individuals may not be considered for appointment, due to them not meeting certain eligibility criteria for appointment. For further information, please refer to Section 2.3: Disqualification from Appointment

If you wish to discuss any queries on conflicts, please see the contacts section.


Please ensure your CV includes:

  • Your full name, title, home address, personal contact telephone numbers (land line and mobile), personal email address and details of any twitter accounts and LinkedIn accounts including your twitter handle/username.
  • Similar contact details for two referees who will support your application. One referee should be the person to whom you are/were accountable in your current/most recent appointment or position of employment. Please indicate the relationship of each referee to you. References will be requested for short-listed candidates prior to interview
  • Brief details of your current or most recent post and the dates you occupied this role. Please identify any past or present Ministerial appointments.

Monitoring form

Please complete the monitoring form. Diversity monitoring information will not be seen by the Advisory Assessment Panel assessing your application.

Political activity information is primarily for monitoring purposes only, however if you are shortlisted for interview, this information will be shared with the selection panel. The reason for this is that it is appreciated that such activities may have given you relevant skills, including experience gained from committee work, collective decision-making, resolving conflict and public speaking. If you have had such experience and you consider it relevant to your application for this post, you should also take the opportunity to include it separately in your supporting statement. If possible, you should not, however, identify the relevant political party in your statement.

If you are appointed to this role, please note that any political activity you declare will be published in accordance with the Governance Code on Public Appointments.

Guaranteed Interview Scheme

The Department of Health and Social Care operates a Guaranteed Interview Scheme (GIS) for disabled people. The Equality Act 2010 defines a person as disabled if they have a physical or mental impairment and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day to day activities. Under the GIS a disabled candidate will be selected for interview if they meet the essential criteria for the post.

If you wish to apply under the GIS please complete the GIS form and return it with your application.

All applications will be acknowledged by email after the closing date.


For further information regarding the role of the CQC and the role of a NED please contact:

Name: Jamie Samuel

Tel: 00113 25 46747


For further information regarding the selection process, please contact

Name: Daniel Clemence

Tel: 0113 2545335


Please quote reference VAC-1687 on all correspondence.

If you choose to apply, we would like to thank you in advance for your time and effort in making an application.

Candidate Information Pack_EXT
Return to Search