Non-Executive Member, The Legal Services Consumer Panel

Body: Legal Services Board
Appointing Department: Ministry of Justice
Sectors: Regulation, Science & Technology
Location: Panel meetings are currently being held remotely. When it is possible to do so, meetings will be held at the Legal Services Board’s offices at The Rookery, 2 Dyott Street, London WC2A 1DE.
Skills required: IT / Digital, Regulation
Number of Vacancies: 1
Remuneration: An annual fee of £4,500 will be paid for a time commitment of 15 days a year. Remuneration is taxable under Schedule E and subject to Class I National Insurance contributions. It is not pensionable. Those appointed will be eligible for travel and subsistence costs necessarily incurred on Consumer Panel business at rates set centrally by the LSB.
Time Requirements: Time commitment of 15 days a year

Campaign Timeline

  • Competition Launched


  • Closed for Applications

    21/05/2021 at 12:00

  • Panel Sift


  • Final Interview Date


  • Announcement



Assessment Panel

Vacancy Description

The Panel is looking for one new member to join them. In particular, the Panel is keen to find an individual with some knowledge of tech, including but not limited to LawTech, FinTech and/ or RegTech and impacts of digitisation on legal services.

The Panel was established by the Legal Services Board (LSB), the independent body responsible for overseeing the regulation of legal services in England and Wales, under the Legal Services Act 2007 and it exists to represent the interest of consumers in the regulation of legal services.

To ensure the Panel is as representative as possible, applications from all sectors and sections of the community are actively sought. Appointments to the Panel are made by the Legal services Board which is itself independent of Government and the legal profession.

Person Specification

Essential criteria

It is essential that in your written application, you give examples of your proven experience against each of the following:

• an understanding of, and a deep-seated commitment to, promoting and protecting the interests of consumers and the wider community;

• an understanding of diversity and the application of equal opportunities working in practice;

• the ability to listen and challenge in a constructive manner, providing an objective and independent point of view;

• the ability to work as part of a team, working collaboratively and co-operatively, a highly developed ability to take account of different perspectives as part of a collegiate decision-making process and to take responsibility for decisions made;

• some knowledge of tech, including but not limited to LawTech, FinTech and/ or RegTech and impacts of digitisation on legal services;

• excellent communication and influencing skills.

Desirable criteria
• experience of issues affecting legal services users in Wales;

• regulatory understanding, including knowledge of front-line regulation from other regulated industries;

• consumer policy development and analysis;

• community engagement.

Additional Information

Conflict of Interests

Successful candidates must ensure that during the period of their tenure they are committed to and conduct themselves in accordance with the seven principles of public life. They must not, in any capacity, engage in any activity that might undermine, or be reasonably thought to undermine their independence and impartiality. They must not undertake any tasks or activity that may in any way limit their ability to discharge their duties in full.

More generally, there are five issues most frequently encountered that could lead to real or apparent conflicts of interest:

  • Financial interests or share ownership – for example, holding shares in a firm that is considering applying or has licensed body status in relation to an alternative business structure (ABS) could be a particular area of concern.
  • Expertise or activity in particular areas, that whilst not precluding appointment may be perceived by the public as a conflict of interest – for example, it is especially important that associations with legal firms are explored fully.
  • Membership of some societies or organisations – for example, dealings with the legal and financial sectors will need to be explored fully.
  • Rewards for past or future contributions or favours.
  • The activities, associations and employment of relatives or partners.

Successful candidates are required to declare any interest that may present an actual or perceived conflict of interest prior to appointment. They are also required to declare any actual or perceived conflict of interest during the term of appointment if appropriate. Successful candidates must conduct their private affairs in a way that minimises the possibility of conflict or embarrassment.

The LSB and Consumer Panel are committed to the principle of public appointments on merit with independent assessments, openness and transparency of process. We are also committed to providing equal opportunities for all, irrespective of race, age, disability, gender, marital status, religion, sexual orientation, transgender and working patterns.

How to Apply

To apply online, please click on the link below:

Alternatively, you can apply for this position by supplying the following:

  • A copy of your CV (maximum 2 pages)
  • A statement of suitability (maximum 2 pages) explaining how you meet the qualities required of a Panel member


Candidate pack and Equalities Monitoring Form are attached.

Please include the names and contact details of two referees. Please note referees will be contacted if you are shortlisted for interview. We will seek your permission prior to approaching referees.

Please ensure you have also completed and submitted the equal opportunities monitoring form, as it appears on the website or on the attached. The information you provide will be treated as confidential, and used for statistical purposes only. The form will not be treated as part of your application. This can be found via WIG’s website: opportunities/career-listing.html

If you wish to discuss the role, please contact Paige Torrance, Talent Manager at WIG on 0207 222 1166 or via

All applications should be submitted via the WIG website ( or emailed to

Final pack LSCP member April 2021

This post is NOT regulated by The Commissioner for Public Appointments.

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