Valuation Office Agency Non-Executive Board Member

Body: Valuation Office Agency
Appointing Department: HM Revenue & Customs
Sectors: Business, Finance & Skills, Charity & Public Sector
Location: 10 South Colonnade, Canary Wharf, London ,E14 4PU
Skills required: Business / Commercial, Change Management, HR, Major Projects, Transformation
Number of Vacancies: 1
Remuneration: £10,000 per annum.
Time Requirements: You will be expected to prepare for, attend and, where necessary, follow up every meeting of the Board. The VOA Board normally meets five times a year. The core expected time commitment is about 15 days per annum.

This is not a ministerial appointment.

Campaign Timeline

  • Competition Launched


  • Closed for Applications


  • Panel Sift


  • Final Interview Date

    w/c 25/02/2019

  • Announcement

    w/c 11/03/2019


Assessment Panel

Vacancy Description

Valuation Office Agency (VOA)

The Valuation Office Agency (VOA) is an executive agency of HMRC with circa 3,500 staff. We are the public sector’s property valuation experts and advisers, helping people and businesses to pay the right property taxes and to receive targeted financial support.

Our work covers the following core areas:

  • Valuing nearly 2 million non-domestic properties for business rates, underpinning around £24bn of revenue collected by local authorities in England and Wales.
  • Assessing Council Tax bands for approximately 25 million domestic properties, enabling the collection of approximately £27 billion in Council Tax across England and Wales.
  • Providing valuations to support taxes administered by HMRC, and providing the Department for Work and Pensions (DWP) with valuations to support the administration of benefits.
  • Determining Local Housing Allowance rates and maintaining a register of fair rents, setting the maximum that can be charged for regulated tenancies in England.
  • Advising local authorities of the maximum subsidy level payable for Housing Benefit claims under the local reference rent system.
  • Providing valuations and surveying services to a range of other public sector bodies.

Role of the Valuation Office Agency Board

The Board’s role is to provide challenge and assurance to the Agency’s Chief Executive and Executive Team on the design of the Valuation Office Agency’s strategy and on its implementation, including reviewing and challenging performance against the Agency’s business plan.

Non-Executive Directors provide an external perspective and use their skills and experience to advise, support and challenge the Agency. Non-Executives have played a vital role in the Agency’s success to date. It is essential that we have access to the skills and experience during what will be a period of exceptionally challenging transformation for the Agency.

The Board is chaired by the Lead Non-Executive Director. The other members of the Board are the Chief Executive (Accounting Officer), Chief Finance Officer, Chief Strategy Officer, Chief Valuer and two Non-Executive Directors.

Role of the Non-Executive Director

  • Providing appropriate oversight, scrutiny, challenge, and also influencing, advising and supporting, by providing an independent perspective;
  • Helping to formulate future strategy and support, guide and challenge the progress and implementation of change;
  • Challenging internal thinking and decision making, ensuring full and complete consideration has been given to all possible options;
  • Stimulating the generation of fresh ideas and approaches through the injection of private sector or public sector experience;
  • Ensuring the Board sets challenging objectives for improving performance and effectiveness;
  • Upholding high standards of integrity and probity and supporting the Chief Executive, as Accounting Officer, and the other Directors in instilling the appropriate culture, values and behaviours in the Boardroom and beyond;
  • Contribute as appropriate to the Agency’s annual report; and
  • Meet regularly with VOA’s Lead Non-Executive Director, to reflect on their role, review their performance and evaluate arrangements in the Agency.

All candidates are expected to adhere to the Nolan principles of public life.–2

Person Specification

We are looking for an experienced candidate with a strong background in leading and managing complex organisations through periods of change.

This is an exciting and unique opportunity to play a vital role in a complex delivery organisation of significant scale that touches every business and individual throughout England and Wales.

The recommended candidate will be subject to security checks.

Professional Skills and Experience

The Board Non-Executive Director should demonstrate the following criteria:

  • Experience of operating at Board level or equivalent in the public or private sector (or both), within complex organisations.
  • Experience of managing change in complex organisations.
  • Proven ability to play an active role in the strategic leadership in a complex stakeholder environment.
  • A record of encouraging a culture of organisational change.
  • Ability to think logically and objectively in analysing complex financial information in order to identify key issues/implications, make balanced judgments and effective decisions.
  • Able to work well as part of a diverse team and to take collective responsibility for decisions.

How to Apply

Please email the following documents to: indicating in the subject line the role you are applying for. Only complete applications will be accepted.

  • A copy of your CV, in no more than two sides of A4.
  • A personal statement providing evidence against the role criteria.

Supplementary forms (includes potential conflicts of interest, note of current public appointments, names and contacts details of two referees who will be contacted if you are shortlisted for interview, political activity declaration form, equal opportunities monitoring form and the Guaranteed Interview Scheme declaration, if relevant.)


This post is NOT regulated by The Commissioner for Public Appointments.

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